Shipping and Returns
At Nomad Gallery, we take pride in the quality of our fine art photography. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return policy below:
Eligibility for Returns
Our limited edition prints are not eligible for return unless damaged upon arrival.
Return Process
To initiate a return, please contact our customer service team at adriancustom@me.com.
Include your order number and a brief description of the reason for the return. We will provide you with a return authorization and instructions on how to send the artwork back.
Shipping Cost Customers are responsible for return shipping costs unless the item is defective or damaged. - We recommend using a trackable shipping service or purchasing shipping insurance for items over $100 to ensure they are returned safely.
Refund Process Once we receive the returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
**Damaged or Defective Items**
If your item arrives damaged or defective, please contact us within 48 hours of delivery. We will arrange for a replacement or a refund at no additional cost.
Exchanges
We do not offer direct exchanges.
Thank you for supporting our fine art photography collection! We appreciate your business and are here to assist you with any questions or concerns.